Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Friday, March 20, 2015

Facebook Launches Payment System For Messenger App Users

Facebook is making a very big push in the mobile payment space.


In the upcoming months, Facebook Messenger users will now be able to send money to friends within the app. "Easy, Secure, Free,” says the Facebook announcement.
  • Facebook Messenger has over 500 Million monthly active users
  • Of these users there are nearly 80 million payment cards already on file, thanks to Facebook being a trusted payments processor for gaming, advertising, and donations since 2007
Facebook Messenger is poised to disrupt the industry, taking market share from P2P payment leaders like Venmo, PayPal, and Google Wallet.


Beyond just payments, Facebook Messenger expects more updates next week during the F8 conference particularly around how it plans to compete with other messaging services. You can find more information here and here.

Monday, January 26, 2015

Early Version of Vessel Launched

If you haven't heard of Vessel yet, you will. Soon.

The newest online video platform started by former Hulu CEO Jason Kilar, competes directly with YouTube, claims exclusive content and has just signed up some new advertisers:
  • Users can get exclusive access to videos from some of the biggest content creators in the space.
    • Vessel is offering these creators 70% of ad revenue while YouTube takes a majority of that revenue at 55%.
  • Videos posted to Vessel can’t be seen anywhere else for 72 hours, hoping to be a big differentiating factor for the company.
    • After that 72 hour window, the content then moves to Vessel’s free, ad-supported service along with other platforms like YouTube.
  • Advertisers include: Chevy, Corona Extra, Land Rover, Jaguar, Axe, Dove, Suave and St. Ives
  • Producers, including Alec Baldwin, signed on to produce custom content for the platform
Vessel launched their early version of the service to video creators last Wednesday. Once Vessel attracts more creator, we can expect "general pop" log in opportunities. In the meantime, you can request an invite here. Plus, see more about the platform here.

Monday, December 15, 2014

Bringing "How To" Videos to Vine and Instagram

After an extremely successful Black Friday Vine program, Lowes continues to evolve the campaign using consumer behavior and insights to drive creative, and effective, work. 

In the new campaign, Lowes:
  • Evolves the “Fix in Six” campaign from small hacks to larger projects
  • Showcases seemingly hard-to-do tasks in easy, digestable, 6-15 second videos
  • Leverages existing user experience and platform functionality with a “Tap thru” engagement
  • Breaks projects into steps that viewers can pause turning the quick video into a tutorial
  • Educates audiences on how to use the feature and videos
Now, with the influx of the use of the mobile app and utility of the Vines, there is an opportunity to take this in-store and purchase the items needed for this DIY project. 

To learn more about the new campaign, see Lowes on Instagram, Vine and within this article.

Monday, December 8, 2014

Twitter Evolves Advertising Opportunities

During Twitter’s first Analysts Day in mid-November,  Twitter announced and alluded to new updates to the ad platforms that further compete with Facebook and even search giants like Google, particularly with mobile and video solutions.

Some of those updates include:
  • Twitter Offers:
    • After slowly allowing brands to sell on the platform, Twitter is further showing its devotion to eCommerce via an Offer Card
    • Users can add the offer to their credit/debit card in a few taps and redeem in real time via their card
    • Attribution will be easy to track directly on Twitter campaigns to further measure ROI for offers
  • App install tracking
    • Answers is now available as a free mobile measurement tool to track promoted and organic app installs driven by Twitter
  • Native Video coming to Twitter by Summer 2015
    • Beyond native uploading, the platform will allow for record, edit and sharing video directly on the platform
  • SEO for Local and Logged Out Users
    • Will provide a stronger experience for logged out users when searching content
    • Google search keyword data may play a larger role in Twitter content

For more information see below:

Monday, November 10, 2014

Urban Outfitters Launching Beacons In-Store

The millennial focused retailer is loading up 15 stores with beacons, Bluetooth technology that communicates with smartphones,  that will ping messages and notifications to shoppers who have downloaded the UO App.
Image from AdWeek.com

The company is rolling out the beacon technology to Android users first, as they state more of their customers use the Google-powered devices. 

What will the beacons do?

  • Plug into the Urban On loyalty program, which delivers shoppers rewards and exclusive access.
  • Focus around the checkout line, fitting rooms, and the entrance.
  • When a user enters the store they will be prompted to check in via social to unlock an offer.
  • By the fitting rooms, users are encouraged to share photos of themselves wearing products with #UOonYou for a chance to be featured on their website.
  • While at checkout, they may be prompted to show their loyalty card in-app to earn digital badges.

However, the beacon technology will not aggressively push coupons and offers.

This is a big effort to extend their loyalty and social experiences in-store with mobile. You can learn more about the beacon roll-out here

Wednesday, July 30, 2014

Always Going Viral #LikeAGirl

A new video has us all asking ourselves, “What does it really mean to run, jump, throw Like A Girl?”

This video, similarly to the success of other branded female empowerment campaigns like Dove’s “Real Beauty” ads, has gone viral with over 34 Million YouTube views to date.  As part of a larger #LikeAGirl campaign, Always is looking to empower females by sharing a social experiment caught on tape. Brands alike can learn from this campaign’s initial success in hope of creating future viral success, online.

Some learnings brands can take from this campaign:
  • Creating Opportunities to Expand Brand Loyalty
o   While this video is advertising to women and adolescent girls, they are also directly talking to younger girls who may not buy their products for a few years. Without calling out their products, Always does a great job creating an authentic and emotional connection with young girls which is critical to brand awareness and affinity for later in life.
  • Work produced from a key consumer insight should be authentic and emotive, so consumers feel connected to the work
o   In a study from Research Now, sponsored by Always, found that more than 1/2 of the girls surveyed claimed to experience a drop in confidence at puberty
  • Integrated Media Campaign
o   As a result of using paid search, paid social, YouTube Ads as well as PR and social sharing to help capitalize on the potential for the video to go viral.
  • Incorporate a hashtag
o   Using an overarching hashtag, #LikeAGirl, helped generate and aggregate conversations around the campaign
  • Using influencers to help spread the word
o   Influencer outreach via earned media played an important role in gaining momentum and exposure around the video being released, including highly viewed publications like The Washington Post.  

When strategically used together, a powerful consumer insight, great work and key influencers, can transform one video into a social movement gaining momentum from consumers who are viewing, sharing and talking about the work.

This culmination of these items can be used together to initially gain exposure and conversation around a creative campaign and increase the potential of going even more viral.


To learn more how this video is making waves, click here.

Wednesday, May 21, 2014

Pinterest Finally Launches Promoted Pins Beta

After several months of testing, Pinterest launched their promoted pins pilot program last week with a small group of advertisers.
















As demonstrated in the photo, the ads will:

  • Functionally act like a native pin
  • Appear in users’ search results and category feeds
    • The promoted pins will also always appear in the top row of the results
  • Contain a “sponsored” tag on the pin
Although commitment costs are high, and targeting functionality appear a bit sub-par, at this time:
  • Pilot program runs about $150k/month with a required media investment for 6 months
  • Targeting is limited to location, language, gender and device 
    • However, this is expected to evolve along with the ad product
Looking forward to see how these perform or turn some brand lifts/ROI.

Thursday, February 20, 2014

Key Moments in Social Media

After a great Social Media Week panel with the likes of Social Code, Livestream and BuzzFeed, we heard a lot of the same stuff: 

Social TV is not going away. Users are engaging with live TV events (like Super Bowl, award shows, sports, etc) while on social within their mobile devices.
  • We should be selective for the events in which we engage on live events
    • For Example:  Pepsi only held a live event war room for the Grammy’s and Super Bowl as they have a larger presence for these events. It gives them more of a reason, and more content to work with, when engaging on these programs.


Listen to, and think like, Customers:
  • Become more “Data Driven” but with the right data points based on campaign KPIs
  • Continue to join existing conversations, rather than creating your own so we can become a part of the community
  • Evaluate if you would share your branded content as a user first - if the answer is no, don't publish it!


But, some information is nice to hear again as a reminder for brands: 

Think moneyball strategy for content strategy with 3 types of content:
  • Evergreen strategy: maintain the “always on” organic posts that support the brand and marketing goals (long tail)
  • Seasonal strategy: Layer in relevant content to join the existing conversations
  • Real-time integrations: Plan around a tent-pole moment and react to real time moments (like Sponsorship opportunities)


Content has a shelf-life. Revisit it and repurpose it when we can:
  • Think about the platform shelf-life:
    • Twitter = 2-3 days
    • Facebook = 5-7 days
    • Instagram = 5-7 days
    • Pinterest = 60-90 days
  • Some evergreen content can be repurposed – evaluate how to optimize and bring back to the platforms especially if the content worked well the first time
Follow me at @CourtRache for some more live moments for the last day of SMW!




Thursday, February 13, 2014

Twitter & TV are Better Together

As we look back on the success stories for this year’s Super Bowl ads, it’s apparent that TV and Twitter can be extremely powerful when used together.

Through recent Twitter studies and articles we found that:

  • 31 total hashtags were used in 57% of nationally-run Super Bowl ads, up from 50% last year, according to #Hashtagbowl 
  • #Hashtags in TV ads drive positive brand conversations 
    • TV ads that featured hashtags had 42% more Tweets about the ads than those without hashtags 
    • Additionally, Esurance asked TV viewers to enter their #EsuranceSave30 sweepstakes on Twitter to win an extremely enticing prize. Esurance accrued 3 Million tweets, with 200,000 coming in the first minute after the ad aired.
      • The success is tied to both, a great prize and the tie of Twitter and TV 
  • Twitter keeps viewers tuned in to advertising 
    •  The use of Twitter while watching TV, decreased the likelihood of users changing the channel while watching the ad 
  •  Twitter makes TV ads more effective 
    •  Viewers who watched TV without a second-screen had an average TV ad recall of 40% while those who watched TV while using Twitter, had an ad recall of 53%, as shown below
This research helps drive home that using hashtags in ads should be a best practice. When this combination is used with large scale events, like the Super Bowl, it is beneficial for both brands and viewers.

To learn more about this Twitter study and why TV and Twitter are better together, click here. See the full infographic below:

Tuesday, February 4, 2014

Super Bowl Social Wins (Still, none for Peyton)

Forget the TV spots, during the boring Super Bowl on Sunday, you could have been entertained on social media instead.

Thank you, Twitterverse, for hours of fun.

Here are some of the great engagements, conversations, and social posts from brands that just "get it:"

Oreo's Sits this one out...

Dorito's Human Dorito at MetLife:

DiGiorNOYOUDIDNT:

Spiderman:

RadioShack #InWithTheNew Campaign Support:

SNICKERS Connecting with (drunk) JCPenney:
Tide Vines:





And for the brand trying to be real time.. and just being well..:

Tuesday, January 28, 2014

2014 Marketing Resolution: Break Through The Digital Clutter

Image from: IMI

As users’ newsfeeds become overcrowded and saturated we must evaluate the best ways to be seen and heard, online. Below, you can find some key tips from a series of articles and ebooks that we can explore when creating and amplifying compelling content:
  1. Get into the mindset of a publisher by looking for content that supports our niche, and then give users a fresh perspective on it.
    • Likeminded brands are posting similar content so anything produced needs to be cool and captivating.
  2. Add muscle by including multimedia elements to create richer content.
    • Provide a balance of snackable and long-form content.
    •  Magazine-style narratives and multimedia experiences provide long-form experiences rather than the quick-hit meme. Ensure how the multimedia content will be viewed on mobile and within search
  3. Leverage paid and organic SEO so content can be found.
    • Answer the specific needs of niche audiences but the only way it will be read is if it’s found, paid media is one piece of that puzzle.
    • The other piece of the puzzle is crafting content with SEO and content marketing in mind.
Curating content that fans can get excited about paired with the right paid media strategy and SEO, will help marketers garner impressions and lengthening reach.  As we move into a new year, we will see brands and companies continue to test new tactics and initiatives.

For detailed articles and information on breaking through the clutter, please see the ebook and articles below:

Wednesday, January 22, 2014

Social Media Increasingly Important to B2B Marketers

A recent study from International Data Group suggests that social media is increasingly becoming an important part of marketing for B2Bs. When surveying IT buyers, a reported 86% of them used social media in their purchase decision process, indicating they will soon look to social as the most important source for consuming content to inform their buying decisions. As this need grows, social’s prominence in campaign communication plans for B2B marketers will likely increase as well.

Note that 89% of those surveyed preferred to see educational content from vendors on social over promotional content, signifying that social is not yet the place to close on sales. Given this, B2Bs can use social platforms to influence the buyer by:
  • Providing countdowns/updates on new releases
  •  Offering sneak peeks on new products
  • Providing an incentive for consumers to interact with you
  • Providing a venue for customer interaction with the brand


While social media may not be the strongest place for sales conversions, B2Bs are aware that social needs to be integrated with overall campaign efforts.

Friday, January 17, 2014

Facebook Launches Trending

Similar to Twitter’s Trends list, Facebook, too, launched a Trending feed. Located to the right of the News Feed, users will now be able to see trending topics and conversations that are popular across their individual Facebook, at any given time.
Finding Popular Conversations on Facebook
Image from Facebook Newsroom.
Features include:
  • Personalized, clickable, topics spanning your interests, and top trends across the Facebook platform
  • Snackable, at-a-glance headlines providing more information on each trend
  • Upon click-through, view of trend-related content by users' friends, pages they follow and public posts 
This aggregate of trending topics aims to enhance the platform’s stance as a source of news and encourages users to share more content publicly.

As this list is engineered to populate with content users are interested in, along with their friends, this may provide ad opportunities, similar to the evolution on Twitter. 


As Facebook rolls out this update, you can learn more about the feature and how it’ll look on your Facebook, here

Thursday, January 16, 2014

Creating Custom Content for Each Social Platform

In order to have a high performance, multi-platform social media campaign, Brands must do their best to understand each social platform and how its audience consumes media in order to provide rich, engaging content.

While there is no fool proof formula, this infographic developed by My Clever Agency provides tips on how to make the most effective social posts.
A few highlights include:

  • Facebook: Use simple imagery posts that can be easily seen on mobile devises as 70% of fans view posts on their phones 
  • Twitter: Retweet relevant content for your audience and be sure to leave 20 characters so people can add content
  • Pinterest: Images that do not have a human face are shared 23% more while images with red or orange get double the repins
  • Google+: Use full sized images to make posts stand out on the page compared to thumbnails
    • Although not mentioned, using “Auto-Awesome” (a tool from Google that enhances images) on photos also helps increase engagement
  • Instagram: Reply to people who have liked/commented to drive two way conversations
  • Vine: Use popular hashtags such as #loop and #howto to gain the most engagement
  • Tumblr: Like and reblog posts to interact and ensure visibility throughout the site
PerfectPost-V3-Infographic

Thursday, November 21, 2013

LinkedIn Launches Showcase Pages

LinkedIn Corp. To File For IPO
Image fromTNW.
LinkedIn is looking to help companies get the right content in front of the right users with their latest addition to the site, Showcase Pages.

Showcase Pages will allow companies to control and share content to a more focused and interested audience. As a result of this new publishing tool available to businesses, LinkedIn users will soon have access to a wider range of professionally curated content.

With Showcase Pages, companies can now:
·         Create custom pages for niche divisions or business units
·         Focus content to specific audiences, who have already shown interest in the company and/or related products
·         Businesses can monitor the performance of their page through LinkedIn’s analytic tools
·         Participate in advertising opportunities that aim to increase the Showcase Page’s total followers as well as promoting posts and content in from of others who aren’t following the page, similar to other platforms like Facebook & Twitter.


To learn more about this announcement, please click here.

Saturday, October 12, 2013

For Brands: Now is the time for Holiday Communications

Twitter influences holiday shopping According to a study by Crimson Hexagon, 2012 saw a 30% lift in holiday shopping communications on Twitter over 2011. Surprisingly, those conversations are starting before October.

An infographic from Crimson further reveals:
·         Holiday shopping conversations on Twitter start early.
o    30% of Twitter users begin thinking- and tweeting- about holiday shopping before October
·         Twitter influences product consideration, discovery and purchases.
o    55% of users discussed gift ideas on Twitter
o   64% of users have purchased a product because of Twitter
·         Twitter plays a key role in how and where people shop.
o    57% of shoppers use Twitter to determine what stores to visit
o    62% of shoppers tweet about the purchases they’ve made
o    45% of shoppers would rather take Twitter shopping with them than their husband or wife

Most brands will begin trickling in their holiday messaging now, but for B2B customers, time is of essence. 

For more information, please see the full study below:

Friday, October 4, 2013

Instagram Announces Ads

Instagram finally announced plans to roll-out advertising to US users over the next few months.

The Ads Will:
  • Focus on delivering a small number of beautiful, high-quality photos and videos from a handful of brands that are already great members of the Instagram community
  • Appear in users’ feeds that do not currently follow that brand on the platform
  • Give users will have the option to hide the post as well (similar to Facebook)
    • As a user, you will still own your photos and videos (only brands' content can leverage paid promotions)
  •  Create the need for brands to develop even more beautiful, compelling custom content that feels consumer-centric


Ads here present a big opportunity for real-time marketing for brands.  It will be interesting to see how the analytics tracking, and user behavior will evolve around this new initiative as well.  Stay tuned!

For More Info

Thursday, September 19, 2013

Pinterest Launches Promoted Pins

imageSince Pinterest launched analytics and business pages over the last few months, we’ve been waiting for a more detailed advertising product announcement.  Today, Pinterest made that announcement.

Promoted Pins, the new Pinterest advertising product, will start slow on the platform.  Some initial details on the ads are below:
  • No banners or “flashy” ads
  • It will be clear which pins are promoted vs. organic
  • Pins will be contextually relevant by specific user behavior
    • The Promoted Pines should be similar to the items the user currently pins
  • Paid ads will only appear in search results and category feeds (for now)


Looking forward to learning more about these ads and how to get our brands on the platform!

For the formal announcement and a bit more information see below:

Thursday, September 12, 2013

Vine & TV: A new Love Affair

Vine, initially meant as a mobile/social platform, is now seeing mass awareness by becoming a part of national TV campaigns.

Specifically, Trident Gum aired the first 6-second spot made from a single Vine video: and Dunkin Donuts (scheduled to air this week during a football game), creatively found a way to be more engaging with a billboard ad unit by using a Vine instead.

With these new creative executions, Trident and Dunkin Donuts are leveraging Vine and TV to:
·         Test Content:
a.       Trident used Vine as a content testing platforms by selecting one of four Vines (created  with “Vine Celebrities”) to appear on TV
                                                               i.      The Vine with the highest engagement was aired
·         Increase Consumer Reach:
a.       Dunkin Donuts plans to integrate other social media platforms during the air of their Vine to increase engagements and awareness
b.      They also plan to integrate other social media platforms during the air of their Vine to increase engagements and awareness

Tuesday, September 10, 2013

I'm a Gator, But Jell-O, You're the Loser


Post by JELL-O.

Oh Jell-O.  We're all trying to master the art of real-time marketing (see anything Oreo has done).  But you, my friends, have failed.

As a Gator, and someone who wept away much of my weekend after a Miami Hurricane loss, I do not want to be mocked on a Monday.  And you did that.

Please pay attention to the games if you're trying to be a part of the conversation.

Sincerely,

A Gator Fan and disappointed digital marketer